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Terms and Conditions That Apply to Your 6z6z Account

These terms set out the rules between you and 6z6z when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyGoverning access by local law
6z6z Terms and Conditions That Apply to Your 6z6z Account
HOW WE OPERATE

How 6z6z Handles Your Account Under These Terms

These terms exist to keep your account experience clear and fair. Below is a direct account of how we apply them — covering your account data, wallet security, how long we keep records, and what to do if you need a correction.

Account Data Retention We keep your account records — including deposit logs for bKash, Nagad and Rocket — for as long as required by applicable legal and financial obligations, then delete them on schedule.
Wallet and Payment Security All payment channels, including bKash, Nagad and Rocket, are processed over encrypted connections. Your wallet number is stored in masked form and never exposed to third parties outside the transaction chain.
Account Access and Changes If you need to correct account details or request a data review, contact support with your account ID. We verify identity before making any changes to protect you from unauthorised edits.
Dispute and Terms Queries Raise any dispute about how these terms were applied within 30 days of the relevant event. We review disputes against the transaction record and our current published terms, then respond in writing.
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear — or if you need to raise a concern about how they have been applied to your account — our support team is available through the channels below. Queries about payment disputes involving bKash, Nagad or Rocket are handled the same way: open a ticket with your transaction reference and we will follow up directly.

Team online

Live Chat

Open the chat widget from any page on 6z6z. Describe your terms query or account issue and we will respond during staffed hours.

Email Support

Send a detailed message to our support address. Include your account ID and, for payment matters, your bKash, Nagad or Rocket transaction reference.

Account Help Centre

Log in and open the Help section from your account menu. Submit a ticket there for terms-related questions tied to your specific account record.

Common Questions About Our Terms and Conditions

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens when terms change.

Yes. All deposit and withdrawal activity through bKash, Nagad and Rocket is covered by these terms. Payment disputes must be raised with your transaction reference through our support channels.

No. We notify you via your registered email or an in-app message before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

If your region is found to be ineligible, your account may be suspended and any balance returned through your original payment channel — bKash, Nagad or Rocket as applicable.

Contact support through live chat or email with your account ID. We verify your identity first, then apply the correction. This step protects you from unauthorised changes.

We retain account and payment records for as long as applicable legal and financial rules require. After that period, records are deleted according to our data retention schedule.

Raise your dispute within 30 days of the event via the Help Centre in your account. We review it against the transaction record and our published terms, then respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.