Reference

What You Need to Know Before You Play

Access to 6z6z and its services depends on your local law and the eligible regions we operate in — read these terms before opening an account or making any deposit via bKash, Nagad, or Rocket.

Account eligibility conditionsBangladesh access subject to local lawbKash, Nagad, Rocket payment termsDispute and contact proceduresAccount closure rights
6z6z What You Need to Know Before You Play
CONTACT AND QUERIES

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal enquiries directly. You can reach us through live chat, email, or by submitting a request through your account dashboard. We aim to acknowledge all legal and account queries within one business day.

Live Chat Start a chat session from inside your account. This is the quickest path for urgent legal or account access questions that need a same-session response.
Email Support Send detailed legal queries, data requests, or formal complaints to our support email. Include your registered mobile number so we can verify your account quickly.
Account Dashboard Log in and use the Help section to submit a written request. This creates a tracked record — useful for disputes, account closure requests, or data access queries.
SECURITY AND DATA

How We Protect Your Account and Data

Your account security and data handling are governed by the terms posted here and updated when our practices change. We use SSL encryption across all account pages, and your payment details — whether you transact via bKash, Nagad, or Rocket — are never stored by us in plain form. We retain account data only for as long as your account is active or as required by the applicable legal obligations in our operating jurisdiction. You can request a summary of the data we hold on your account by contacting support through any of the channels above.

SSL Encryption

Every account session and payment page is protected by SSL. Your bKash, Nagad, and Rocket transaction data passes through encrypted channels and is not stored in readable form on our servers.

Data Retention Policy

We keep your account data only while your account is open or while legal obligations require it. Once those conditions end, data is deleted under our standard retention schedule.

Cookie Handling

We use session cookies to keep you logged in across your mobile browser and desktop. No advertising-profile cookies are set without your consent — you can manage cookie preferences in your browser settings.

Account Change Requests

To update registered contact details, request data access, or close your account, submit a request through live chat or email. We verify identity before processing any sensitive account changes.

Common Legal Questions About Your Account

These answers cover the legal questions we hear most often. If your question is not here, contact support directly through your account dashboard or live chat.

Access depends on your local law and the eligible regions we serve. You are responsible for checking whether online gaming is lawful in your specific location before opening an account.

The payment terms shown at the point of transaction apply. These form part of your agreement with us and are governed by the conditions posted on this page at the time of your deposit.

Yes. Submit a data access request via live chat or email with your registered mobile number. We verify your identity first, then provide a summary of the account data we hold.

Contact support through your account dashboard's Help section. A written submission creates a tracked record. We acknowledge formal disputes within one business day of receipt.

We may close or suspend an account where terms have been breached. If you believe a closure was made in error, you can challenge it by contacting support — we will review and respond in writing.

Updated terms are posted to this page with immediate effect. Continuing to use your account after a change is posted means you accept the revised conditions. Check this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.